Contact us

We answer every email, usually within a few hours.

There's no phone queue and no ticket system. Email reaches a person who can fix your order, resend your song or refund you on the spot.

What to include

• The email address you used at checkout — that's how we find your order.
• Your order number if you have it (it's in your receipt email).
• What you need: a resend, a rebuild, a refund, or a question before you buy.

Common requests

• My song hasn't arrived. Check spam and promotions first, then email us and we'll resend it immediately.
• Something in the song is wrong. Tell us what, and we'll rebuild it at no cost. See the refund policy.
• I want a refund. Put "Refund" in the subject line. No reason required within 30 days.
• Privacy request. Put "Privacy Request" in the subject line. See the privacy policy.
• Commercial use. Ask before you buy and we'll tell you what's possible.

Business details